Getting started
Troppus is a shared inbox for support. Customers reach you by email. Every conversation becomes a ticket, and your team replies from one workspace.
Start here
- Create a workspace after you verify your email.
- Verify your domain when you are on a paid plan and want inbound mail.
- Set sender details for outbound replies.
- Invite your team as agents or admins.
Day to day
- Work tickets in the shared inbox.
- Customers keep requester history in one place.
- Your profile covers alias, signature, and appearance.
Account
- Billing covers the free plan and paid seats.
- Email sending limits if SES is still in sandbox mode.
Comparing tools
See how Troppus stacks up against Zendesk, Intercom, Freshdesk, and more.